Privacy Policy

Last Updated: 1 May 2025

1. Introduction

Welcome to Renew Relationships. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information we collect when you access our website and resources.

2. Consent & Information We Collect

By accessing the Renew Relationships website, you consent to this Privacy Policy and our Terms.

We may collect personal or professional information that you voluntarily provide to us when you:

Register for an account
Sign up for educational seminars
Download educational content
Complete forms on our website
Subscribe to our newsletter
Engage with us at conferences or events
Contact us directly

This information may include your name, email address, country, billing address, phone number, professional role, and school or organisation (if applicable).
We may also keep records of your purchases, survey responses, and interactions with Renew Relationships.

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring website, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Customise content
Process seminar registrations
Send administrative information
Deliver newsletters and updates about educational resources (with your consent)
Improve our website and offerings
Respond to your inquiries and requests
Monitor usage patterns for analytics

4. Legal Basis for Processing

We process your personal information based on:

Your consent
Fulfilment of our contract with you
Our legitimate educational interests
Compliance with legal obligations

5. Sharing Your Information

We may share your information with:

Service providers who support our operations
Payment processors for seminar registrations
Legal authorities when required by law
Partners, with your explicit consent

We do not sell your personal information to third parties.

6. Special Provisions for Teachers and Educational Institutions

When collecting information through schools or educational institutions, we comply with applicable educational privacy laws. We obtain appropriate consents when collecting information about students, and we use such data only for authorised educational purposes.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your personal information
Object to or restrict processing of your information
Request data portability
Withdraw your consent at any time

Parents or guardians have the right to review and request deletion of their child's information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by the "Last Updated" date at the top of this page.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those third parties.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Renew Relationships

Email: contact@renewrelationships.co.uk

Address: Wandsworth, London, United Kingdom